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Professional removals specialist holding a moving box

Reputation

Reviews and ratings

Our standing on the two platforms customers actually check, with the date we last read them.

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You will not find customer quotes on this page

Not because there are none — there are 594 of them between the two platforms. It is because a hand-picked wall of five-star quotes tells you nothing: every company has one, and the company chooses which to print.

The scores above are the whole picture, including the reviews we would rather you did not read. Both cards link straight to the profiles, where every review is shown — one and two star included — sorted however you like.

What is included on every job

The things people most often mention are the things that come as standard rather than as an upsell.

  • Goods in Transit coverIncluded as standard on every move, not sold as an optional extra.
  • Public Liability coverIn place for every job, domestic and commercial alike.
  • Packing materialsBubble wrap, shrink wrap, wardrobe cartons and furniture blankets, supplied as part of the job.
  • A dedicated move coordinatorOne named point of contact from the quote through to unloading.

Common questions

Where do these ratings come from?
They are the public review scores on our Google Business Profile and our Trustpilot profile. We read them from those profiles and record them here with the date they were checked, so you can see how current they are.
Why are the individual reviews not shown on this page?
Reviews belong to the people who wrote them and to the platform they were left on. Rather than republish them here, we point you at the profiles, where you can read all of them — including the critical ones — in context and without us choosing which to show.
How often are the figures updated?
By hand, which is why the date sits next to them. If the date looks old, treat the numbers as indicative and check the platforms directly.
What if something goes wrong on my move?
Every job has a named coordinator, and they are the person to call. Goods in Transit and Public Liability cover are included as standard on every move.

A clear plan, from the first call

Judge us on the quote first

See the rates available online, including mileage and extra charges, or contact us for a tailored quote.

Estimate your moveCall 0333 772 3714

4.8/5 from 335 Google reviews

AFS removals mover carrying a packed box